Workplace Conflict Support
Thoughtful support for workplace conflict that can feel difficult, sensitive, or disruptive. North Star Labor Relations helps organizations address conflict between employees and managers, or between employees and the organization, through structured communication and productive next-step planning.
Who Can Benefit
Organizations navigating conflict between employee & manager
Teams experiencing repeated communication breakdowns
Working relationships affecting team function or morale
Organizations seeking outside facilitation for sensitive conversations
Conflict Support May Include
The services outlined below are examples of how support may be provided. Each engagement can be tailored based on your organization’s needs, priorities, and the nature of the issue at hand.
Conflict Intake & Issue Review
A structured intake process to understand the nature of the conflict, gather context, and identify the key concerns affecting the working relationship.
Preparation Conversations
Individual prep conversations with the involved parties to understand perspectives, clarify concerns, and prepare for a more productive discussion.
Facilitated Conflict Resolution Series
Structured meetings designed to help parties address concerns, improve communication, and move toward a more constructive path forward.
Neutral Support for Sensitive Conversations
A neutral, outside presence to support discussion of workplace concerns in a way that feels structured, balanced, and productive.
Leadership Guidance & Next-Step Planning
Support for leadership in understanding themes, considering next steps, and responding thoughtfully after difficult workplace conversations.
Follow-Up & Resolution
Additional support to help reinforce accountability, clarify next steps, and check in on progress after an initial facilitated conversation.
Sample Deliverables
Conflict Intake & Strategy Brief
A structured intake and strategy document that clarifies the conflict, identifies key concerns, and outlines the best path for support.
Conflict Resolution Roadmap
A guided roadmap that outlines the process and prioritiesfor working through the conflict in a productive way.
Prep Session Package
Individual preparation sessions designed to clarify perspectives, surface concerns, and prepare participants for a more constructive conversation.
Facilitated Resolution Session
A facilitated conflict-resolution meeting designed to support open communication, clarify issues, and move the parties toward resolution.
Team Dynamics Review
A focused review of communication patterns, workplace tension, and interpersonal dynamics that may be contributing to conflict within the team.
Follow-Through Check-In
A structured follow-up session to assess progress, address lingering concerns, and reinforce accountability after the initial resolution work.
Manager Support Toolkit
A practical set of tools and guidance to help managers navigate difficult conversations with greater clarity, consistency, and confidence.
Customized Deliverables Available
Each engagement is different, and deliverables can be tailored to provide the type and level of support that best fits your organization.
STRATEGIC GUIDANCE • TAILORED SUPPORT • CONFLICT RESOLUTION •CUSTOMIZED ENGAGEMENT •
Pricing & Engagement Structures
Project-Based Engagements
Support for strategic planning, broader organizational planning, specific deliverables, or fixed-scope projects such as bargaining
Retainer-Based Advisory
Ongoing strategic support for organizations requiring regular labor relations guidance and a consistent partnership.
Hourly Consulting
Flexible advisory support for short-term needs, real-time troubleshooting, or focused conflict resolution as issues arise.
Whether you are working through a strained relationship, a communication breakdown, or a sensitive conversation that needs outside facilitation, support can be tailored to help your organization move forward more constructively. Request a free consultation to discuss your organization’s unique labor relations needs.